Right now, during this challenging and unprecedented time, being connected through technology is more important than ever before. Our brokers, customers, team members and their families have been and always will be our top priority. As a technology-enabled, agile company, we are proud to serve our partners and customers without interruption. Our state of the art technology empowers our team to readily work from anywhere while continuing to provide a better, more efficient end-to-end experience.

We built Blackboard Insurance to better meet the needs of commercial companies in the middle market. At the beginning of 2017, we had a vision to transform the insurance experience. We wanted to leverage the abundance of data to develop deep insights and use modern technology to better focus on relationships, customer needs and building businesses.

I am proud to say that our vision is now a reality.

Starting with a clean slate, over the past two years our industry experts, data scientists, underwriters and technology professionals worked as a collaborative, mission-based team to transform our industry. Together with our technology partner Two Sigma IQ, we’ve built a new data-centric platform that makes it easy to do business with us. We are more responsive, consistent, transparent and accurate, providing our broker partners and insureds with a smoother end-to-end experience.

True innovation doesn’t happen overnight. It’s a journey. Currently our platform is live in 48 — soon to be 51 — states and territories nationwide. We’ve already made impactful breakthroughs in the underwriting process. With data as a critical asset and automation as our driver, we’re now reducing submission intake to minutes, rating and re-rating instantaneously and accurately issuing and delivering policies at bind. And we’re issuing more quotes than ever before during this time.

We are very proud to launch our new Blackboard Insurance website, where you can learn more about how we’re creating a better way to do business, The Blackboard Way.

I applaud our incredibly talented and passionate team, who have worked tirelessly to realize our bold, new paradigm — and is still working during this time to meet the needs of our customers. Our clear vision and strategic execution are revolutionizing the way the world will experience insurance from this day forward. I am in awe of the enthusiasm and commitment of our team. I also want to extend my deepest gratitude to our business and broker partners for the support they have shown us in our early days, recognizing the impact Blackboard will have — and is now having — on our industry.

We’re on an amazing journey — one that will harness the true power of emerging technologies to help our customers realize their full potential.

As we navigate these unknown times together, we know we will end stronger as a community. Let us know how you are doing, and how we can help. Send us a note at together@blackboardinsurance.com.

Thank you

Seraina Macia